Cross-Audits: Learning from Each Other to Grow Together

At WMC, we work every day to strengthen our culture of safety and operational excellence. As part of this commitment, we conduct annual cross-audits among our plant managers — an initiative where leaders from one plant visit another to observe operations, identify improvement opportunities, and recognize best practices.

This exchange allows us to see with fresh eyes what daily routine often makes invisible. By exploring different operational environments, our managers can spot details they might overlook in their own facilities, fostering continuous improvement through collaboration.

Why They Matter

Cross-audits go beyond a technical review — they are a powerful tool for shared learning and cultural growth.
During these visits, each manager becomes both an observer and a mentor, sharing insights and experiences in a spirit of constructive feedback and mutual development.

They also promote transparency, communication, and trust across plants, creating a space where everyone learns and contributes.
Moreover, this process reinforces our safety culture, as every observation aims to prevent incidents, optimize processes, and encourage safe behaviors in all areas.

How They Create Value for Our Operations

Cross-audits generate a dual positive impact — both technical and human.
On one hand, they help us replicate successful practices that have proven effective in other plants and proactively identify new opportunities for improvement.
On the other, they strengthen bonds among our leaders, encouraging teamwork, collective learning, and empathy across different sites.

In this way, each audit becomes an opportunity to raise our standards of safety and operational efficiency, while continuing to build a more united, collaborative organization — one that is deeply committed to excellence.